Shipping
Uk shipping
UK customers enjoy free standard shipping - plus, spend over £300 and receive an exclusive Daez PR crate with your order.
International shipping
We offer international shipping and are committed to getting your order to you in the most eco-friendly way possible. Wherever you are in the world, we’ll make sure your Daez pieces arrive safely - using sustainable packaging and mindful delivery methods that align with our mission to protect the planet.
Returns
Our Returns policy is… You will return
Returns and Exchnage
At Daez, we want you to be completely happy with your purchase - but if something isn’t quite right, you can return your item within 14 days of receiving it. For both UK and international customers, the cost of return shipping is the responsibility of the customer. However, if you’re requesting an exchange and you're based in the UK, we’ll cover the cost of sending the new item back out to you. As a small sustainable brand, we kindly ask that you shop mindfully to help us reduce waste and carbon emissions wherever possible.
You have 14 Days to Return or exchange
Pre Order Scheme
At Daez, we operate on a pre-order model for our first launch to ensure we create mindfully and minimise waste — one of the biggest issues in fashion today. As a small, sustainable business, this approach allows us to produce only what is needed, avoiding overproduction and deadstock that often ends up in landfill. It also gives us the time and resources to ensure each piece is made to the highest quality, using ethical practices from start to finish.
For our initial launch, please allow up to 2 months for your garments to arrive as we carefully manufacture each order. Once Daez becomes more established and demand is better understood, we aim to move towards a ready-to-ship model while still maintaining our slow fashion values. Your patience supports not just a small business, but a better future for fashion.